V0.40 Installation Stopping


I’ve taken a look for similar issues to this, but I couldn’t find anything related.

I am trying to install the most recent version of MiAB on Ubuntu 18.04.01 but when I run the installation command the setup runs until it gets to “Initializing system random number generator…” the setup stops with no warning and just brings up the command prompt.

I am not very familiar with the linux terminal so I am learning this as I go but I do not know how I can check the installation logs.

What I can tell you so far:

  • This is a clean installation
  • I have attempted to run the "Curl’ command several times already to redownload the setup files
  • I have attempted to run “mailinabox” as sudo multiple times
  • I have restarted the machine several times after every install attempt.

You need 18.04, I am not 100% sure that version 18.04.01 is compatible (though I haven’t installed on 18.04.01 before)

Rebuild using 18.04 LTS and try again. run sudo apt update && sudo apt upgrade -y before doing the install just to be safe.

Thanks for the head up!

I’ll report back once I’ve given that a try!

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So I have managed to get a 18.04 (not .1) image, installed it and attempted the install and had the same issue.

I do not know if this would make a difference but I am installing this on a VM to host locally. Would this make any difference at all?

Can you output the log of the install from start to finish? And also, maybe PM me syslog?

Any chance you can give me heads up on what I would need to do in order to get this. The output log is fine but no idea how to get the syslog.

The log file is located at /var/log/syslog

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So this is the output from the terminal;

box661vgsnet@box:~$ curl -s mailinabox.email/setup.sh | sudo -E bash
Installing git . . .
Selecting previously unselected package liberror-perl.
(Reading database … 131179 files and directories currently installed.)
Preparing to unpack …/liberror-perl_0.17025-1_all.deb …
Unpacking liberror-perl (0.17025-1) …
Selecting previously unselected package git-man.
Preparing to unpack …/git-man_1%3a2.17.1-1ubuntu0.4_all.deb …
Unpacking git-man (1:2.17.1-1ubuntu0.4) …
Selecting previously unselected package git.
Preparing to unpack …/git_1%3a2.17.1-1ubuntu0.4_amd64.deb …
Unpacking git (1:2.17.1-1ubuntu0.4) …
Setting up git-man (1:2.17.1-1ubuntu0.4) …
Setting up liberror-perl (0.17025-1) …
Processing triggers for man-db (2.8.3-2) …
Setting up git (1:2.17.1-1ubuntu0.4) …

Downloading Mail-in-a-Box v0.40. . .

Installing packages needed for setup…

┌────────────────────────Mail-in-a-Box Installation──────────────────────────┐
│ Hello and thanks for deploying a Mail-in-a-Box! │
│ │
│ I’m going to ask you a few questions. │
│ │
│ To change your answers later, just run ‘sudo mailinabox’ from the command │
│ line. │
│ │
│ NOTE: You should only install this on a brand new Ubuntu installation 100% │
│ dedicated to Mail-in-a-Box. Mail-in-a-Box will, for example, remove │
│ apache2. │
│ │
│ < OK > │

┌────────────────────────────Your Email Address──────────────────────────────┐
│ What email address are you setting this box up to manage? │
│ │
│ The part after the @-sign must be a domain name or subdomain that you │
│ control. You can add other email addresses to this box later (including │
│ email addresses on other domain names or subdomains you control). │
│ │
│ We’ve guessed an email address. Backspace it and type in what you really │
│ want. │
│ │
│ Email Address: │
│ ┌────────────────────────────────────────────────────────────────────────┐ │
│ │me@661vgs.net │ │
│ └────────────────────────────────────────────────────────────────────────┘ │
│ < OK > │

│ This box needs a name, called a ‘hostname’. The name will form a part of │
│ the box’s web address. │
│ │
│ We recommend that the name be a subdomain of the domain in your email │
│ address, so we’re suggesting … │
│ │
│ You can change it, but we recommend you don’t. │
│ │
│ Hostname: │
│ ┌────────────────────────────────────────────────────────────────────────┐ │
│ │System hostname here (changed as I cant have links) │ │
│ └────────────────────────────────────────────────────────────────────────┘ │
│ < OK > │

Primary Hostname: box.661vgs,net (Changed as I cant have links)
Public IP Address:
Private IP Address:
Private IPv6 Address:
Mail-in-a-Box Version: v0.40

Updating system packages…
Installing system packages…

Current default time zone: ‘Europe/London’
Local time is now: Wed Jan 23 21:40:46 GMT 2019.
Universal Time is now: Wed Jan 23 21:40:46 UTC 2019.

Initializing system random number generator…
Creating SSH key for backup…

Also cant send PMs as new on the forum mate!

You can no longer quote a whole message.

Sent you one, see if you can respond mate.

Dont know if you will get this mate but hit the max messages for the day!

for others who may need to know, this was caused by GNOME being installed on the server.

Closure is always a good thing. Thanks for the update …

I can confirm it works on 18.04.1 on a fresh box.
This is the first time I’m installing it, it is awesome.

Same problem here! Stopped at “Initialing system random generator”
Fresh 18.04.1 install.
Whats going on there?
Please help

Switched back to 14.04 V0.30…
Is there any solution to provide a functional setup script for 0.40?

Moved to a completely new Machine, same error as in 1. posting (using original 18.04 iso).

Use the ubuntu SERVER ISO, not the DESKTOP iso:


I always using the server-image :sunglasses:


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