The Whole upgrade to a new machine with an S3-Backup went finaly fine.
Till after the duplicity restore - i already checked mails - u have to rerun “sudo mailinabox”
At the rerun i got the error
“Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Set log level to debug
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Reset log level”
Since then the nextcloud is in maintance mode where i have around 10Gig data i would need
The unsupportet unlock from here MIAB Forum endet with a
“Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
user not found”
I can recive and send mails, roundcube works, munin works,
the System Status Check always runns in “something went wrong, sorry.”
On Backupsite i get a “[Errno 2] No such file or directory: ‘/home/user-data/backup/secret_key.txt’”
Though both of your issues loosely revolve around NextCloud, I really do not think that they are related at all.
@stephank Can you screen cap or copy/paste the output you get before it aborts? It would be a start…
@Wojtek I am a bit lost … so everything works EXCEPT being able to access the admin page status check? But then you mention something about 'Backupsite i get a “[Errno 2] …” I am not following what is happening there, can you elaborate please?
What I would like you to do is to log in via SSH and do the following:
Go to the mailinabox directory and from there you need to cd management sudo ./status_check.py
Then copy/paste the output. You can send it to me via PM if you prefer. That may offer a clue.
Just do keep it clean and understandable for everybody.
I did send the output of the status check, screenshots of the System Status Check Site and the Backup Site to @alento for investingation via pm cose of server details in the output
hi alento, thank you for your quick reply. here’s the output
Mail-in-a-Box Version: v0.42b
Updating system packages...
Installing system packages...
Initializing system random number generator...
Firewall is active and enabled on system startup
Installing nsd (DNS server)...
Installing Postfix (SMTP server)...
Installing Dovecot (IMAP server)...
Installing OpenDKIM/OpenDMARC...
Installing SpamAssassin...
Installing Nginx (web server)...
Installing Roundcube (webmail)...
Installing Nextcloud (contacts/calendar)...
Upgrading Nextcloud --- backing up existing installation, configuration, and dat abase to directory to /home/user-data/owncloud-backup/2019-08-07-20:46:12...
Upgrades from Mail-in-a-Box prior to v0.28 (dated July 30, 2018) with Nextcloud < 13.0.6 (you have ownCloud 10, 11 or 12) are not supported. Upgrade to Mail-in- a-Box version v0.30 first. Setup aborting.
stephan@box:~$ Mail-in-a-Box Version: v0.42b
Installing Postfix (SMTP server)...
Installing Dovecot (IMAP server)...
Installing OpenDKIM/OpenDMARC...
Installing SpamAssassin...
Installing Nginx (web server)...
Installing Roundcube (webmail)...
Installing Nextcloud (contacts/calendar)...
Upgrading Nextcloud --- backing up existing installation, configuration, and dat abase to directory to /home/user-data/owncloud-backup/2019-08-07-20:46:12...
Upgrades from Mail-in-a-Box prior to v0.28 (dated July 30, 2018) with Nextcloud < 13.0.6 (you have ownCloud 10, 11 or 12) are not supported. Upgrade to Mail-in- a-Box version v0.30 first. Setup aborting.
stephan@box:~$
Welcome to Ubuntu 18.04.3 LTS (GNU/Linux 4.15.0-55-generic x86_64)
i am on an 18.04 server. no the old server does not exist anymore (it does but with a new operating system and only the backup stored). the old server was an ubuntu 14.04 machine.
i do not care too much about the data within nextcloud but i do care bout the mails. so if i have to wipe nextcloud, i dont mind.
if it works properly from now on, thats ok for me
Sounds like the answer for u is right there, it looks like u want too upgrade from anything backup lower than from v0.30 directly to v0.42b and that is not supportet
In quick :
U must first upgrade to v0.30 on the old box , than force a backup, and than go to the new machine with the ubuntu 18 for the installation and than restore of the v0.30 backup before rerun the setup
In your Case:
So with the old machine not existing i only see the option to save the backuped files,… run a old ubuntu, install MiaB (should be a v0.30) , do a restore of the backup u have , force a new backup (than should do a v0.30 backup u can upgrade with) , and save it.
switch to a ubunto18 machine, install MiaB, restore the new forced backup new backup from v0.30 and rerun setup
So if you are on a Ubuntu 18.04 server it should be a brand new fresh install of the OS, which would have never had MiaB installed on it, so I am perplexed why MiaB is trying to upgrade NextCloud.
I think my suggestion would be to have the OS reinstalled with your VPS provider and start again with curl -s https://mailinabox.email/setup.sh | sudo bash.
sorry wojtek. but no, i came from an ubuntu 14.04 machine withe the latest miab installed (ie v0.30). then i starteted a new machine and stuck very carefully to the upgrade procedure.
@alento was a great help, so we fixed many weak spots in my DNS so the System Status Check site works again.
We deleted one of my secondary DNS-Server that wasnt in service anymore and took the site in a timeout in my multidomain-config, he also teached me about priority in multi MX- Records for more domains - thanks alot for that lesson
Also the Backup Site is available again - setup just didnt create the /home/user-data/backup/ directory and a sectet_key.txt so i created the directory and moved the original file in there
The issue with the Nextcloud looks a bit harder than expected.
Our way after all of this previous steps was to force a backup (size matched the old one so we are sure no data is lost) and than try to restore it, but after restoreing and while rerunning “sudo mailinabox” i again had the error message:
Blockquote
Installing Nextcloud (contacts/calendar)…
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Set log level to debug
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Reset log level
hey guys, any news on this topic? i am running into nextcloud problems again. i did a clean start on an fresh ubuntu 18.04 VPS from another provider.
did: curl -s https://mailinabox.email/setup.sh | sudo bash
evertythin ran fine. then i copied the backups (i had from my old ubuntu 14.04 with MIAB v0.30) to the new machine an ran the restoring process sudo -E duplicity restore --force file:///path/to/copied/files /home/user-data/
this ran fine too.
then, when running sudo mailinabox
this error message came
Mail-in-a-Box Version: v0.42b
Updating system packages...
Installing system packages...
Initializing system random number generator...
Firewall is active and enabled on system startup
Installing nsd (DNS server)...
Installing Postfix (SMTP server)...
Installing Dovecot (IMAP server)...
Installing OpenDKIM/OpenDMARC...
Installing SpamAssassin...
Installing Nginx (web server)...
Installing Roundcube (webmail)...
Installing Nextcloud (contacts/calendar)...
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Set log level to debug
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Reset log level
i am very sure, that i kept my old machine up to date, made updates/upgrades every time the “new version check” reminded me.
so what is wrong?
what i tried was to run sudo -u www-data php occ upgrade
but i got the same as wojtek
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Set log level to debug
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Reset log level
anybody got a solution? i really wouldn’t want to set up a local VM with Ubuntu 14.04 and restore the backups once again, because i am pretty sure that i made them with version v0.30 of MIAB.
maybe the restoring of the nextcloud backup messes with the actual installation?
anyone got a solution on this?
@alento du u know abot the changes from v0.30 up to v0.40 and finaly v0.42b when it comes to nextcloud?
Cose @stephank mentiont that v0.30 was NC13 and with v0.42b its NC15. is that correct?
Do u know if there was NC14 includet in v0.40 ? Cose in that Version they added “Check of compatibility on all Apps/Plug-/Add-Ins before Upgrade”
And well from NC13 (v0.30) to (if my thoughts are correct) NC14 (v0.40) there wouldnt be a major upgrade in beteween so there was no problem but when u upgrade from v0.30(NC13) to v0.42b(NC15) it would miss the upgrade to NC14 and fails cose it would jump over NC14.
I have to shamefully admit it but I have not updated one of my installs yet either, so I am going to face the same problem someday.
This is something that definitely should be opened as an issue on github, but the problem is that people have been warned for months to upgrade, so it is unsure if the devs will be willing to help us as officially v0.30 and Ubuntu 14.04 are NOT supported by the project.
