Server not restarted properly

Yesterday there is a message on status page of mail-in-a-box that a package is updated and you need to restart the server. I did reboot the server but it never restarted properly and now I am stuck unable to send/receive emails and also ssh login not working “connection refused” message returned. Please help.

My mail-in-box is hosted on Digital Ocean so I restarted the droplet from UI and then opened the console using the options of the box. For some time a process was running on terminal and then the box restarted.

Is this issue resolved or not? It is rather confusing here.

I’m thinking there was a service that was attempting to restart and it couldn’t.

Restarting via the DO interface probably cleared it.