HELP: Neither DKIM or SPF aligned with the policy provided by the From domain

Maintenance
1

I’m getting bounces as follows:

host mailin-01.mx.aol.com[152.163.0.99] said: 521 5.2.1
: (DMARC:F2) This message failed DMARC Evaluation because neither DKIM or
SPF aligned with the policy provided by the From domain. (in reply to end
of DATA command)

I think this is because my Sender is different from the From address, as follows:

To: John Smith <example@aol.com>
From: My Business <example@cedarvaleretreat.com.au>
Reply-To: My Business <example@cedarvaleretreat.com.au>
Return-Path: <U2JLWFFOeStqcVoxdzBHTGcyTkVOSXl2UWtIK3NpWkhuQ0tUNTF3VCsrdz0@tda.website>
X-Postfix-Sender: rfc822; U2JLWFFOeStqcVoxdzBHTGcyTkVOSXl2UWtIK3NpWkhuQ0tUNTF3VCsrdz0@tda.website

I don’t get a lot of bounces, but enough to bother me. It is only when I send to AOL email addresses at the moment. What do I need to do with my SPF/DKIM to fix this?

2

I’ve done some further testing.

Authentication-Results from Google are good:

   dkim=pass header.i=@cedarvaleretreat.com.au;
   spf=pass (google.com: domain of u2jlwffoestqcvoxdzbhtgcytkvosxl2uwtik3npwkhuq0tuntf3vcsrdz0@tda.website designates 107.191.57.51 as permitted sender) smtp.mailfrom=U2JLWFFOeStqcVoxdzBHTGcyTkVOSXl2UWtIK3NpWkhuQ0tUNTF3VCsrdz0@tda.website;
   dmarc=pass (p=QUARANTINE sp=QUARANTINE dis=NONE) header.from=cedarvaleretreat.com.au

But I tested using some online dmarc validation tools which came up as DMARC: Fail?

3

I’m guessing AOL is performing their DMARC evaluation differently to Google Mail?

4

I have the same problem with AOL, did you came up with a solution? It doesn’t seem to have been fixed in the meantime, or is it AOL’s fault?

5

For me, it actually just resolved by itself. Perhaps AOL was just suspicious of the new server for a time?