Existing MAIB domain name expiring. Domain registrar unavailable

Howdy, I have a very vexing problem with the expiration of my domain name.

The domain is registered w/ a official .name registrar.

The website has been unavailable (down) for 2 days.

Hence, I cannot renew the domain name.

I have contacted GANDI but a transfer token of some sort is required from the domain name registrar.

Hence, the conundrum.

Any suggestions welcomed.

Is it possible to reserve a domain name with GANDI before the name has expired?

Please advise, David.