Certificate is expiring soon

box.test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 4 days on 2021-12-04.	Install Certificate
mta-sts.box.test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 4 days on 2021-12-04.	Install Certificate
test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.	Install Certificate
autoconfig.test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.	Install Certificate
autodiscover.test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.	Install Certificate
mta-sts.test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.	Install Certificate
www.test.com	Certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.

We are running Mail-In-A-Box version v55 on Ubuntu 18.04.6 LTS
Everything works perfectly but we are not able to renew the SSL certificates

I think there is usually something in the status checks emails with more details about why the certificate is not being renewed.

System Status Checks

System
βœ“	
All system services are running.
βœ–	
The SSH server on this machine permits password-based login. A more secure way to log in is using a public key. Add your SSH public key to $HOME/.ssh/authorized_keys, check that you can log in without a password, set the option 'PasswordAuthentication no' in /etc/ssh/sshd_config, and then restart the openssh via 'sudo service ssh restart'.
βœ“	
System software is up to date.
βœ“	
Mail-in-a-Box is up to date. You are running version v55.
βœ“	
System administrator address exists as a mail alias. [administrator@box.test.com.com ↦ staff@test.com.com]
βœ“	
The disk has 12.45 GB space remaining.
βœ“	
System memory is 74% free.
Network
βœ“	
Firewall is active.
βœ“	
Outbound mail (SMTP port 25) is not blocked.
βœ“	
IP address is not blacklisted by zen.spamhaus.org.
box.test.com.com
βœ“	
DNSSEC 'DS' record is set correctly at registrar.
βœ“	
Nameserver glue records are correct at registrar. [ns1/ns2.box.test.com.com ↦ 93.145.24.47]
βœ“	
Domain resolves to box's IP address. [box.test.com.com ↦ 93.145.24.47 / 1b12:1a4:a137:89ad::1]
βœ–	
Your box's reverse DNS is currently box.test.com.com (IPv4) and [Not Set] (IPv6), but it should be box.test.com.com. Your ISP or cloud provider will have instructions on setting up reverse DNS for your box.
βœ“	
The DANE TLSA record for incoming mail is correct (_25._tcp.box.test.com.com).
βœ“	
Hostmaster contact address exists as a mail alias. [hostmaster@box.test.com.com ↦ staff@test.com.com]
βœ“	
Domain's email is directed to this domain. [box.test.com.com ↦ 10 box.test.com.com]
βœ–	
MTA-STS policy is missing: STSFetchResult.NONE
βœ“	
Postmaster contact address exists as a mail alias. [postmaster@box.test.com.com ↦ staff@test.com.com]
βœ“	
Domain is not blacklisted by dbl.spamhaus.org.
βœ–	
The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 4 days on 2021-12-04.
test.com.com
βœ“	
DNSSEC 'DS' record is set correctly at registrar.
βœ“	
Nameservers are set correctly at registrar. [ns1.box.test.com.com; ns2.box.test.com.com]
βœ“	
Domain's email is directed to this domain. [test.com.com ↦ 10 box.test.com.com]
βœ–	
MTA-STS policy is missing: STSFetchResult.NONE
βœ“	
Postmaster contact address exists as a mail alias. [postmaster@test.com.com ↦ staff@test.com.com]
βœ“	
Domain is not blacklisted by dbl.spamhaus.org.
βœ“	
Domain resolves to this box's IP address. [test.com.com ↦ 93.145.24.47; 1b12:1a4:a137:89ad::1]
βœ–	
The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.
βœ“	
www.test.com.com: Domain resolves to this box's IP address. [www.test.com.com ↦ 93.145.24.47; 1b12:1a4:a137:89ad::1]
βœ–	
www.test.com.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.
βœ“	
autoconfig.test.com.com: Domain resolves to this box's IP address. [autoconfig.test.com.com ↦ 93.145.24.47; 1b12:1a4:a137:89ad::1]
βœ–	
autoconfig.test.com.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.
βœ“	
autodiscover.test.com.com: Domain resolves to this box's IP address. [autodiscover.test.com.com ↦ 93.145.24.47; 1b12:1a4:a137:89ad::1]
βœ–	
autodiscover.test.com.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 3 days on 2021-12-03.

/var/log/letsencrypt/letsencrypt.log

2021-11-29 07:59:42,390:DEBUG:certbot.main:certbot version: 0.31.0
2021-11-29 07:59:42,391:DEBUG:certbot.main:Arguments: ['--register-unsafely-without-email', '--agree-tos', '--config-dir', '/home/user-data/ssl/lets_encrypt']
2021-11-29 07:59:42,391:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2021-11-29 07:59:42,398:DEBUG:certbot.log:Root logging level set at 20
2021-11-29 07:59:42,399:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2021-11-29 07:59:42,400:INFO:certbot.client:Registering without email!
2021-11-29 07:59:42,625:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directory.
2021-11-29 07:59:42,629:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2021-11-29 07:59:45,103:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directory HTTP/1.1" 200 658
2021-11-29 07:59:45,105:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Mon, 29 Nov 2021 12:59:45 GMT
Content-Type: application/json
Content-Length: 658
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800

{
  "GlxnFiVohXQ": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417",
  "keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",
  "meta": {
    "caaIdentities": [
      "letsencrypt.org"
    ],
    "termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf",
    "website": "https://letsencrypt.org"
  },
  "newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",
  "newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",
  "newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",
  "revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert"
}
2021-11-29 07:59:45,106:DEBUG:acme.client:Requesting fresh nonce
2021-11-29 07:59:45,106:DEBUG:acme.client:Sending HEAD request to https://acme-v02.api.letsencrypt.org/acme/new-nonce.
2021-11-29 07:59:45,265:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "HEAD /acme/new-nonce HTTP/1.1" 200 0
2021-11-29 07:59:45,267:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Mon, 29 Nov 2021 12:59:45 GMT
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
Link: <https://acme-v02.api.letsencrypt.org/directory>;rel="index"
Replay-Nonce: 00020HWVWUz4LBIlexWynlpLoQr8NA6Rgs_QC4LlmYc9n0c
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800


2021-11-29 07:59:45,267:DEBUG:acme.client:Storing nonce: 00020HWVWUz4LBIlexWynlpLoQr8NA6Rgs_QC4LlmYc9n0c
2021-11-29 07:59:45,269:DEBUG:acme.client:JWS payload:
b'{\n  "termsOfServiceAgreed": true,\n  "resource": "new-reg"\n}'
2021-11-29 07:59:45,277:DEBUG:acme.client:Sending POST request to https://acme-v02.api.letsencrypt.org/acme/new-acct:
{
  "protected": "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",
  "signature": "X6nRNW-rNOx1w6F8oTmtAG7iY4b38BWpVh0iFO0k0aeIhwg1F9onp8mgGjFvIVxQHu80l0L85MXnFE2amJd3lR3fdoYbi1rRx79djXeeuhvgYImo2GCHv26OqAvjCLoqFD0Nrbg4KK1wbk7rKsyBtBm1AR6v26YTwrJZgLiSmMsYrOqaAkjSmW0eKQ7FHCAb1XDkednvU8kr6E4C6rTlHZKMeVqVHcvWskaER5ErSNZNTvXcaz98_3ZST1rBmPMiTxzKTSN6glofgOTwgJSipLy9SgiEAmwX5C51eGduuAIeFccbPGh00qe5h0RSylogduNStxOPtuUzTCx5ZwNHMg",
  "payload": "ewogICJ0ZXJtc09mU2VydmljZUFncmVlZCI6IHRydWUsCiAgInJlc291cmNlIjogIm5ldy1yZWciCn0"
}
2021-11-29 07:59:45,902:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "POST /acme/new-acct HTTP/1.1" 201 517
2021-11-29 07:59:45,903:DEBUG:acme.client:Received response:
HTTP 201
Server: nginx
Date: Mon, 29 Nov 2021 12:59:45 GMT
Content-Type: application/json
Content-Length: 517
Connection: keep-alive
Boulder-Requester: 300182020
Cache-Control: public, max-age=0, no-cache
Link: <https://acme-v02.api.letsencrypt.org/directory>;rel="index", <https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf>;rel="terms-of-service"
Location: https://acme-v02.api.letsencrypt.org/acme/acct/300182020
Replay-Nonce: 0001gPg1FDGa1su5IRQLBFdp2lbnSfgsURpBLuZYR8Zd0wU
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800

{
  "key": {
    "kty": "RSA",
    "n": "s2Z6dYLTG81DpasCETEPg4zzY30jk86tzGrLs2aDP8h9zSdD1W1oD3PGqh5KUg-2K9BwPv_OUxJbOS0VD-kmq0mbrTd_7Vp_RQq5OaYDAabdFp3d_coMMHc6D2T1cISDw7NwsjucB7O7bYcKWTn4touMHyHyTwgC2UkooyTkz6ugtNn8IQ8nPc1LgF1PD98zvTonSamROl4ULfzlZI8ZFKImWcwJDe3QR3jxhhpMwb-tkMWbs5y9aa6Vqq2JUXo5OpkZtaC2G15h3rllCgilhulElmxEzerfdr4V_p0OZKJgyUFnGmcGD1AbyNDpyp7-cmUOasBKNKPEMy3fYppRXQ",
    "e": "AQAB"
  },
  "initialIp": "2a01:4f9:c011:43ce::1",
  "createdAt": "2021-11-29T12:59:45.815440295Z",
  "status": "valid"
}
2021-11-29 07:59:45,903:DEBUG:acme.client:Storing nonce: 0001gPg1FDGa1su5IRQLBFdp2lbnSfgsURpBLuZYR8Zd0wU
2021-11-29 07:59:46,039:DEBUG:certbot.reporter:Reporting to user: Your account credentials have been saved in your Certbot configuration directory at /home/user-data/ssl/lets_encrypt. You should make a secure backup of this folder now. This configuration directory will also contain certificates and private keys obtained by Certbot so making regular backups of this folder is ideal.
2021-11-29 08:10:16,191:DEBUG:certbot.main:certbot version: 0.31.0
2021-11-29 08:10:16,193:DEBUG:certbot.main:Arguments: ['--non-interactive', '-d', 'test.com,autoconfig.test.com,autodiscover.test.com,mta-sts.test.com,www.test.com', '--csr', '/tmp/tmpbjpdzyd1', '--cert-path', '/tmp/tmpwd4uc1sj/cert', '--chain-path', '/tmp/tmpwd4uc1sj/chain', '--fullchain-path', '/tmp/tmpwd4uc1sj/cert_and_chain.pem', '--webroot', '--webroot-path', '/home/user-data/ssl/lets_encrypt/webroot', '--config-dir', '/home/user-data/ssl/lets_encrypt']
2021-11-29 08:10:16,193:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2021-11-29 08:10:16,206:DEBUG:certbot.log:Root logging level set at 20
2021-11-29 08:10:16,207:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2021-11-29 08:10:16,208:DEBUG:certbot.plugins.selection:Requested authenticator webroot and installer None
2021-11-29 08:10:16,208:DEBUG:certbot.plugins.selection:Single candidate plugin: * webroot
Description: Place files in webroot directory
Interfaces: IAuthenticator, IPlugin
Entry point: webroot = certbot.plugins.webroot:Authenticator
Initialized: <certbot.plugins.webroot.Authenticator object at 0x7fbb1ebef4a8>
Prep: True
2021-11-29 08:10:16,209:DEBUG:certbot.plugins.selection:Selected authenticator <certbot.plugins.webroot.Authenticator object at 0x7fbb1ebef4a8> and installer None
2021-11-29 08:10:16,209:INFO:certbot.plugins.selection:Plugins selected: Authenticator webroot, Installer None
2021-11-29 08:10:16,274:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
  File "/usr/bin/certbot", line 11, in <module>
    load_entry_point('certbot==0.31.0', 'console_scripts', 'certbot')()
  File "/usr/lib/python3/dist-packages/certbot/main.py", line 1365, in main
    return config.func(config, plugins)
  File "/usr/lib/python3/dist-packages/certbot/main.py", line 1234, in certonly
    le_client = _init_le_client(config, auth, installer)
  File "/usr/lib/python3/dist-packages/certbot/main.py", line 605, in _init_le_client
    acc, acme = _determine_account(config)
  File "/usr/lib/python3/dist-packages/certbot/main.py", line 513, in _determine_account
    acc = display_ops.choose_account(accounts)
  File "/usr/lib/python3/dist-packages/certbot/display/ops.py", line 86, in choose_account
    "Please choose an account", labels, force_interactive=True)
  File "/usr/lib/python3/dist-packages/certbot/display/util.py", line 507, in menu
    self._interaction_fail(message, cli_flag, "Choices: " + repr(choices))
  File "/usr/lib/python3/dist-packages/certbot/display/util.py", line 469, in _interaction_fail
    raise errors.MissingCommandlineFlag(msg)
certbot.errors.MissingCommandlineFlag: Missing command line flag or config entry for this setting:
Please choose an account
Choices: ['box.test.com@2021-09-16T04:09:37Z (73a6)', 'box.test.com@2019-12-15T10:55:18Z (f43e)', 'box.test.com@2021-09-16T05:27:03Z (3c61)']

Is that what gets sent in the emails?

not in the email

when I click on the Provision button I get:

A TLS certificate can be automatically provisioned from Let’s Encrypt, a free TLS certificate provider, for:
box.test.com, mta-sts.box.test.com, test.com, autoconfig.test.com, autodiscover.test.com, mta-sts.test.com, www.test.com

test.com, autoconfig.test.com, autodiscover.test.com, mta-sts.test.com, www.test.com

Log:
Saving debug log to /var/log/letsencrypt/letsencrypt.log Plugins selected: Authenticator webroot, Installer None Missing command line flag or config entry for this setting: Please choose an account Choices: ['box.test.com@2021-09-16T04:09:37Z (73a6)', 'box.test.com@2019-12-15T10:55:18Z (f43e)', 'box.test.com@2021-09-16T05:27:03Z (3c61)']

Do you receive and read the status checks emails?

the last email

box.test.com -- Previously:
==========================
βœ–  The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 7 days on 2021-12-04.

box.test.com -- Currently:
=========================
βœ–  The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 6 days on 2021-12-04.

test.com -- Previously:
======================
βœ–  The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 6 days on 2021-12-03.

test.com -- Currently:
=====================
βœ–  The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 5 days on 2021-12-03.

test.com -- Previously:
======================
βœ–  www.test.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 6 days on 2021-12-03.

test.com -- Currently:
=====================
βœ–  www.test.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 5 days on 2021-12-03.

test.com -- Previously:
======================
βœ–  autoconfig.test.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 6 days on 2021-12-03.

test.com -- Currently:
=====================
βœ–  autoconfig.test.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 5 days on 2021-12-03.

test.com -- Previously:
======================
βœ–  autodiscover.test.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 6 days on 2021-12-03.

test.com -- Currently:
=====================
βœ–  autodiscover.test.com: The TLS (SSL) certificate has a problem: The certificate is expiring soon: The certificate expires in 5 days on 2021-12-03.

email 2

provisioning TLS certificates for test.com, autoconfig.test.com, autodiscover.test.com, mta-sts.test.com, www.test.com.
error: test.com, autoconfig.test.com, autodiscover.test.com, mta-sts.test.com, www.test.com:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Missing command line flag or config entry for this setting:
Please choose an account
Choices: ['box.test.com@2019-12-15T10:55:18Z (f43e)', 'box.test.com@2021-09-16T05:27:03Z (3c61)', 'box.test.com@2021-09-16T04:09:37Z (73a6)']

Okay, I’m confusing the messages.

There is an email from MiaB with Subject: TLS Certificate Provisioning Result that will include the results of provisioning, whether successful or failed.

yes this one:

TLS Certificate Provisioning Result

Provisioning TLS certificates for test.com, autoconfig.test.com, autodiscover.test.com, mta-sts.test.com, www.test.com.
error: test.com, autoconfig.test.com, autodiscover.test.com, mta-sts.test.com, www.test.com:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Missing command line flag or config entry for this setting:
Please choose an account
Choices: ['box.test.com@2019-12-15T10:55:18Z (f43e)', 'box.test.com@2021-09-16T05:27:03Z (3c61)', 'box.test.com@2021-09-16T04:09:37Z (73a6)']

How did you originally provision these certificates?

we just installed mailinabox and if I remember correctly they were automatically provisioned

It’s been a while since I had these sorts of issues in MiaB - is there an option in the dashboard to renew the certs?

I was just able to make it work thanks to DaveinCR !!!

here is a link to the answer

DaveinCR
Nov '20
Hi, this is just a note for anyone else that encounters this issue. I recently moved my box to a new host/server. When the certificates came up for renewal (after the reinstall on the new server) I started to get these errors: MissingCommandlineFlag(msg)
certbot.errors.MissingCommandlineFlag: Missing command line flag or config entry for this setting:
Please choose an account

Basically, it looks like the restore moved the original certificate information and the reinstall created a new one. So, when the renewal attempted to happen it was confused about which one to use to renew. To fix, I went to /home/user-data/ssl/lets_encrypt/accounts/acme-v02.api.letsencrypt.org/directory and chose the oldest directory there (there should be 3 files in it) and moved the entire directory to a temp directory just in case it didn’t fix it. I than ran the β€œprovision” request from inside the MIAB GUI and it ran successfully and updated the pending certificates. In case anyone else encounters this, I hope this helps.
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