I have created a CNAME record pointing to: dns.loxonecloud.com/504F9411232C21 (ficticious), however dig shows it up as dns.loxonecloud.com/504f9411232c21. Notice the lower case letters. These are not the same. Unfortunately mail in a box interface shows it correctly with upper case letters.
I am slightly confused since I am not even sure where the problem could be. Any ideas where the case is being lowered?