Amazon being blocked as spam


#1

For some reason e-mails from Amazon are being blocked as spam … User was trying to receive a security challenge from Amazon but not receiving the email. Log is below:

May 12 11:40:32 box postfix/smtpd[31290]: connect from a13-7.smtp-out.amazonses.com[54.240.13.7]
May 12 11:40:32 box postgrey[1828]: action=pass, reason=client whitelisted by dnswl.org (0/legitimate), client_name=a13-7.smtp-out.amazonses.com, client_address=54.240.13.7, sender=20180512184031f45f846116e14985af9034936e40p0na@bounces.amazon.com, recipient=@.com
May 12 11:40:32 box postfix/smtpd[31290]: 9F18CDF2A4: client=a13-7.smtp-out.amazonses.com[54.240.13.7]
May 12 11:40:32 box postfix/cleanup[1990]: 9F18CDF2A4: message-id=0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com
May 12 11:40:32 box opendkim[27956]: 9F18CDF2A4: message has signatures from amazon.com, amazonses.com
May 12 11:40:32 box opendkim[27956]: 9F18CDF2A4: s=yg4mwqurec7fkhzutopddd3ytuaqrvuz d=amazon.com SSL
May 12 11:40:32 box opendmarc[1696]: 9F18CDF2A4: amazon.com pass
May 12 11:40:32 box postfix/qmgr[17758]: 9F18CDF2A4: from=20180512184031f45f846116e14985af9034936e40p0na@bounces.amazon.com, size=6180, nrcpt=1 (queue active)
May 12 11:40:32 lmtp(1992): : Connect from 127.0.0.1
May 12 11:40:32 box spampd[20696]: processing message 0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com for <
@.com>
May 12 11:40:34 box spampd[20696]: identified spam 0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com (6.60/5.00) from 20180512184031f45f846116e14985af9034936e40p0na@bounces.amazon.com for <
@.com> in 1.28s, 6411 bytes.
May 12 11:40:34 lmtp(1992, @.com): : qcCoNCA191rIBwAAcCQvIA: sieve: msgid=0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com: stored mail into mailbox ‘Spam’
May 12 11:40:34 box postfix/lmtp[1991]: 9F18CDF2A4: to=<
@
.com>, relay=127.0.0.1[127.0.0.1]:10025, delay=1.9, delays=0.5/0.02/0.01/1.4, dsn=2.0.0, status=sent (250 2.0.0 <@.com> qcCoNCA191rIBwAAcCQvIA Saved)
May 12 11:40:34 lmtp(1992): ****: Disconnect from 127.0.0.1: Successful quit
May 12 11:40:34 box postfix/qmgr[17758]: 9F18CDF2A4: removed
May 12 11:40:57 box postfix/smtpd[31290]: disconnect from a13-7.smtp-out.amazonses.com[54.240.13.7]

Appreciate any help on what I need to do, to let e-mails from Amazon be delivered.


#2

Hi,

Did you ever get this resolved please? We have exactly the same issue, with Amazon security emails being classed as SPAM.

As far as we can see, there is no easy way to whitelist a domain such as Amazon.

Thanks

Rob


#3

No, not yet…

Post must be at least 20 characters

That’s a strange requirement…


#4

Helps fight spam…