Amazon being blocked as spam


#1

For some reason e-mails from Amazon are being blocked as spam … User was trying to receive a security challenge from Amazon but not receiving the email. Log is below:

May 12 11:40:32 box postfix/smtpd[31290]: connect from a13-7.smtp-out.amazonses.com[54.240.13.7]
May 12 11:40:32 box postgrey[1828]: action=pass, reason=client whitelisted by dnswl.org (0/legitimate), client_name=a13-7.smtp-out.amazonses.com, client_address=54.240.13.7, sender=20180512184031f45f846116e14985af9034936e40p0na@bounces.amazon.com, recipient=@.com
May 12 11:40:32 box postfix/smtpd[31290]: 9F18CDF2A4: client=a13-7.smtp-out.amazonses.com[54.240.13.7]
May 12 11:40:32 box postfix/cleanup[1990]: 9F18CDF2A4: message-id=0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com
May 12 11:40:32 box opendkim[27956]: 9F18CDF2A4: message has signatures from amazon.com, amazonses.com
May 12 11:40:32 box opendkim[27956]: 9F18CDF2A4: s=yg4mwqurec7fkhzutopddd3ytuaqrvuz d=amazon.com SSL
May 12 11:40:32 box opendmarc[1696]: 9F18CDF2A4: amazon.com pass
May 12 11:40:32 box postfix/qmgr[17758]: 9F18CDF2A4: from=20180512184031f45f846116e14985af9034936e40p0na@bounces.amazon.com, size=6180, nrcpt=1 (queue active)
May 12 11:40:32 lmtp(1992): : Connect from 127.0.0.1
May 12 11:40:32 box spampd[20696]: processing message 0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com for <
@.com>
May 12 11:40:34 box spampd[20696]: identified spam 0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com (6.60/5.00) from 20180512184031f45f846116e14985af9034936e40p0na@bounces.amazon.com for <
@.com> in 1.28s, 6411 bytes.
May 12 11:40:34 lmtp(1992, @.com): : qcCoNCA191rIBwAAcCQvIA: sieve: msgid=0100016355a7831d-9c63fccb-22d4-4c1b-a2b1-bc6571ec07d4-000000@email.amazonses.com: stored mail into mailbox ‘Spam’
May 12 11:40:34 box postfix/lmtp[1991]: 9F18CDF2A4: to=<
@
.com>, relay=127.0.0.1[127.0.0.1]:10025, delay=1.9, delays=0.5/0.02/0.01/1.4, dsn=2.0.0, status=sent (250 2.0.0 <@.com> qcCoNCA191rIBwAAcCQvIA Saved)
May 12 11:40:34 lmtp(1992): ****: Disconnect from 127.0.0.1: Successful quit
May 12 11:40:34 box postfix/qmgr[17758]: 9F18CDF2A4: removed
May 12 11:40:57 box postfix/smtpd[31290]: disconnect from a13-7.smtp-out.amazonses.com[54.240.13.7]

Appreciate any help on what I need to do, to let e-mails from Amazon be delivered.