Ok, for the benefit of anyone reading this thread … the OP had updated the ‘custom DNS’ records with his domain registrar … but in fact, they needed to be updated within the admin area of MiaB. I have suggested to the OP (and he has agreed) that he should use his registrar’s DNS services for his shop’s domain … so he will need to copy the records from the ‘External DNS’ page of the MiaB admin area to his registrar’s DNS system.