Ok, I built a successful MAIB server and tested it fully to find it working well. However, when I tried to add a second email domain I have nothing but trouble. So, I must have done something wrong.
I will layout my example here and hopefully someone can tell me what is wrong. (the ip addresses and ulr’s are fictional just to be example of my problem)
I created my email server at 123.4.321.5 and bought “bkm-mail.com” as the URL for it.
All of the above worked properly when I created the admin@bkm-mail.com email address and started using / testing it. All additional email addresses added to the box on the original domain work perfectly. There is nothing hosted on the default text site bkm-email.com since the box is only an email server.
I have another domain called bkm-shop.com that I am using to operate an online point-of-sale application and it is on ip address 192.7.231.111 and I want my original MAIB server to handle the email for bkm-shop.com
When I log into the admin panel for box.bkm-email.com I see that I have all green check marks, but there are some unusual things that do not make sense.
Under the section for bkm-shop.com there is a line that says
“Domain resolves to box IPaddress [bkm-shop.com - 123.4.321.5]”
But that is incorrect. I set it to 192.7.231.111 in my DNS settings.
Under the section for www.bkm-shop.com the same line exists:
“Domain resolves to box IPaddress [www.bkm-shop.com - 123.4.321.5]”
This is also incorrect by looking at my DNS settings.
So…
What have I done wrong?
Why can’t I access my POS system any longer?
Do the nameservers not allow DNS pointers to work properly?
Any guidance would be greatly appreciated as I would like to get this to work.
And herein lies the problem … which nameservers are you using? The registrars, or MiaB’s? Let me see the PM before you do anything on this though please.
Ok, so nothing that you entered at the registrar will be shown in your admin area as all the data is on MiaB as far as it is concerned. Once I get your PM I can explain the options.
Ok, for the benefit of anyone reading this thread … the OP had updated the ‘custom DNS’ records with his domain registrar … but in fact, they needed to be updated within the admin area of MiaB. I have suggested to the OP (and he has agreed) that he should use his registrar’s DNS services for his shop’s domain … so he will need to copy the records from the ‘External DNS’ page of the MiaB admin area to his registrar’s DNS system.
