Restoring to new server is not successful

Help with Setup/Upgrade
1

I obviously do not understand the restore process.

I’ve run the restore probably a dozen times. There were times that I got errors but adjusting the path to secret_key solved that.

I have also wiped the server numerous time and reinstalled MIAB on a fresh machine.

This is what I’ve most recently run:

export PASSPHRASE=$(cat /home/user-data/secret_key.txt)
sudo -E duplicity restore --force file:///home/user-data/backup/restore home/user-data/backup/encrypted

Then I through the setup again.

curl -s https://mailinabox.email/setup.sh | sudo bash

Once complete, there are no accounts and no DNS entries from the backup/restore. It just behaves like a new installation of MIAB.

I run restore again and this is what is returned:

Local and Remote metadata are synchronized, no sync needed.

I’ve searched and dug through countless discussion topics and tried a few of those - no joy.
I could just run a fresh install and re-enter all the account info but I’d rather know how to restore.

I’m lost. What am I doing wrong?

2

Full disclosure: I haven’t done a restore of MiaB, so just guessing.

I don’t really think this will matter, but the restore instructions state to run sudo mailinabox. Also, if it were me, I would put all the restore files and key and everything in a different location outside of /home/user-data/. However, I don’t know that makes any difference (or possibly it doesn’t work).

You may get more attention posting over in the slack channel.

3

I actually have tried those variations but i just rebuilt the VPS again so I’ll give it another shot.

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4

I looked through a different file path and discovered that the mailboxes have been imported.

root/home/user-data/backup/encrypted/mail/mailboxes

The issue is that when I login to the MIAB CP, there are no domains or email users.

Now, maybe a crazy question - if I have not yet changed glue records and I’m only accessing the NEW install via the IP, would that prevent the data from appearing in the CP?

5

If you are accessing via the IP address (e.g., https://192.168.1.11), I can’t see how.

It should just give a bunch of errors about stuff not resolving correctly.

6

Actually, I’m not completely sure, because it could be that it configures everything brand new on restoration, but that seems like an unusual way to do a restoration, but as I haven’t done one, and I really should.

7

I think i found the issue - about to run another restore - standby…

8

I found the issue - a pesky little slash! I found it referenced by brownj in Nov 2019.

Restore location needs to be ‘/home/user-data’ NOT ‘home/user-data’.

(I was missing the preceding ‘/’)

It is also helpful to remove the ssl cert on the new install.

rm -rf /home/user-data/ssl/*

THEN re-run the MIAB installer.

I’ll move the dns/glue records later tonight.

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9

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