Dear MIAB Team,
We have a MIAB set up for a client who uses redirections to distribute incoming requests from customers. Here’s their approximate system:
firstname.lastname@example.org -> email@example.com, firstname.lastname@example.org
As per the doc, they can send emails from
email@example.com and it works perfectly fine. But this creates a hydra kind of situation. If the receptionist answers an email, the boss is not made aware of it, and vice-versa. Which leads to a management overhead.
I would like to know if it’s possible, using MIAB, to have a copy of outgoing email sent via a redirection, to everyone that is receiving mail from that redirection but the person sending it.
In our example, if
firstname.lastname@example.org responds to a client using
email@example.com, to have a copy of the mail delivered to
firstname.lastname@example.org. But if they respond using
email@example.com then have the email go through without a copy.
Can this be achieved using MIAB or by modifying the underlying postfix / dovecot config? Is there a recommended way of doing this?