I have messages going to SPAM, and mail-tester is telling me I have more than one dmarc entry.
I am using MIAB DNS server, and I have added a dmarc entry in the custom DNS record as follows:
_dmarc.hamletmail.com TXT “v=DMARC1; p=none; rua=mailto:dmarc@hamletmail.com”
Are you not able to put a dmarc record in the custom DNS?
I am using the Zoho CRM to send out emails. Is that server adding a dmarc record?
Thanks,
Ken
The error message is below:
A DMARC policy allows a sender to indicate that their emails are protected by SPF and/or DKIM, and give instruction if neither of those authentication methods passes. Please be sure you have a DKIM and SPF set before using DMARC.
Please make sure to keep only one DMARC entry on your DNS ( _dmarc.hamletmail.com )
“v=DMARC1; p=quarantine”
““v=DMARC1; p=none; rua=mailto:dmarc@hamletmail.com””
Verification details:
mail-tester.com; dkim=pass (1024-bit key; unprotected) header.d=sender.zohocrm.com header.i=@sender.zohocrm.com header.b=P/4RZMV3; dkim-atps=neutral
mail-tester.com; dmarc=fail header.from=hamletmail.com
mail-tester.com; dkim=pass (1024-bit key; unprotected) header.d=sender.zohocrm.com header.i=@sender.zohocrm.com header.b=P/4RZMV3; dkim-atps=neutral
From Domain: hamletmail.com
DKIM Domain: sender.zohocrm.com