Gmail marking emails as spam

Help with Setup/Upgrade
1

Hi,

I’m getting all my emails marked as spam by Gmail.

I’ve tried to to move the box to a different region, it’s now in Amsterdam.

Have checked below links and my IP address is not among the listed ones:

https://cleantalk.org/blacklists/AS6256729
https://cleantalk.org/blacklists/AS20473

Also the headers look okay to me.

Received: from box.domain.com (box.domain.com. [178.62.228.188])
by mx.google.com with ESMTPS id fv4si23342957wjb.123.2016.02.27.13.10.44
for recipient@gmail.com
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Sat, 27 Feb 2016 13:10:44 -0800 (PST)
Received-SPF: pass (google.com: domain of admin@domain.com designates 178.62.228.188 as permitted sender) client-ip=178.62.228.188;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of admin@domain.com designates 178.62.228.188 as permitted sender) smtp.mailfrom=admin@domain.com;
dkim=pass header.i=@domain.com;
dmarc=pass (p=QUARANTINE dis=NONE) header.from=domain.com
Received: from authenticated-user (box.domain.com [178.62.228.188])
(using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
(No client certificate requested)
by box.domain.com (Postfix) with ESMTPSA id 38C6B143A1A
for recipient@gmail.com; Sat, 27 Feb 2016 22:10:44 +0100 (CET)
DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=domain.com;
s=mail; t=1456607444;
bh=8kpUIm3ZzbpxQX1TX6jabS2RYMivs+rjwPc6ZYno7/g=;
h=Date:From:To:Subject:From;
b=oOcuYJmNlwPParOf4U3kTPEZqScS9nxRCdwf1twoCD6Uw9LKMLF1/9/wT8Hy+dX9h
fLD75bRi2oDHQ+zXszHJFDwStJLo8Mpj8Yhs5JTa2TpvGc6JP4HKPS1ouspg4Ps0QO
qw2XZJctD4m0dQu5mQ5SKE+0uVQQlg3nYIqEed1iV/wc1B0pdJ/9IU22GgIxQOAJz3
O496G61N1vUskpbNAfR8MdIAiTSQeHz6Xd4D6vZV1w3dXIyjob4r6d4PblyrLLphZW
bRgGpV7AshbCQ2IA17KztPfMrsUgWvbYFi9em84gDeNm4gw63hbx85LaOm7n2tz3jH
1ZUVHa2ZLUjxw==

I’ve also tried to sign up with Google Postmaster tools but are still marked as spam.

Can you please advise?

Thanks.

2

Would it help to move the server to any other VPS provider?

3

Hei!

I’ve had the same problem about a month and a half ago. I didn’t switch the VPS provider, nor the zone. All I did was to add the _dmarc. and mail._domainkey TXT entries into the DNS provider. And about two weeks later the people which use the email service I provide [about 5 of them] stopped complaining their emails don’t reach the desired inboxes.

I really hope this is of use to you!

4

Hi,

Thanks for your answer.

Is this something that needs to be done in the Mail-In-a-Box setup?

Since I’m using MIB as DNS nameservers - as advised in the setup instructions- I can’t add any TXT records in my Namecheap domain config anymore.

Regards.

5

Not really an expert here :), but if no one gives you a better answer you could try adding the records anywhere you can. I am using DigitalOcean for my MiaB and I added the DNS records in the DO interface.

6

This indicates everything is set up correctly. There is no need to worry about adding DNS records.

7

Hi @JoshData

If the DNS setup is correct, do you have any idea as to what’s going on?

Is it possible I might have gotten another blacklisted IP from DigitalOcean despite all the abovementioned links saying it is not?

Thanks.

8

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