Error - Sender is not authorized by default

[kendjr]

I recently set up a new mail in a box server. some emails are going to spam.

I used mail-tester and it returned with the error below. Is it possible for me to modify the SPF record on my box without using an external name server?

Thanks!

---

What we retained as your current SPF record is:

v=spf1 include:transmail.net ~all
It should be changed to:

v=spf1 include:transmail.net ip4:myserveripaddress ~all
The Name Server handling the domain name hamletmail.com is ns1.box.hamletmail.com.

Need guidance? View guides for each host.

More information about this error:

hamletmail.com: Sender is not authorized by default to use ‘user@hamletmail.com’ in ‘mfrom’ identity, however domain is not currently prepared for false failures (mechanism ‘~all’ matched)

[murgero]

It’s telling you what to do right there, change the SPF record.

Edit: Also, make sure your MIAB server has a user account (like user@hamletmail.com)

[alento]

@murgero

It’s telling you what to do right there, change the SPF record.

@kendjr To change the SPF record create a custom dns entry in the admin area. Your custom entry will overwrite the auto generated entry.