Custom DNS Records for bulk mailer

1

A vendor I use sends emails on my behalf, looks like it comes from me, but it comes from them. They have provided some CNAME and TXT entries to add to my DNS. they also add Data or “Points To” information that correlates with each CNAME. I can understand how to add the CNAME and TXT entries, but not how to point them to the data. I really need to make this work so my clients can stop having my emails filtered.

Thank you.

2

It’s unclear to me what you’re asking. Is it possible for you to provide a (redacted) cooy of your vendor’s instructions?

1 Like
3

I’m guessing that your using the BOX for DNS?

So just go to your admin panel, then the system → custom dns

there you can add the additonal entires for the 3rd party email sending service.

This shouldn’t affect the dns records the box already has… you should be able to add multiple. If not then you might need to migrate all of your dns records to your domain registrar and use their dns system to run every dns record in MIAB + the 3rd parties.

I believe either way this is possible though…

4

Here is what I’m being instructed to do:

DNS Records
DNS Records1751×710 52.8 KB

What I don’t understand it what to do with the parts on the right.

Thanks,
Calis

5

In your MiaB Admin panel you can see in your Custom DNS page the following fields:

  • Name
  • Type
  • Value

The information from your provider can be filled in as follows:

  • Type → Type
  • Host → Name
  • Data → Value

That should do it.

You probably don´t need the last entry (TXT, _dmarc) as it should already exist.

6

Thank you, I believe I got it.

Calis