Admin Status Check not working

1

So…

I followed everything here:
https://mailinabox.email/maintenance.html

Obviously I couldn’t check the status page as that is the problem, but I ran sudo mailinabox and rebooted, to no avail.

When I log in to the my Box as admin, it just hangs for about 2 minutes, then gives an error and fails to do the status check.

Screen Shot 2018-01-08 at 6.18.54 PM.png1920×1080 57.4 KB

I still have access to my users, and can add a new email address and account, I also have access to the external DNS too. However all the pages hang on loading now, but if I wait they do appear, its only the status check that is failing.

So I guess it’s not too much of a big problem, emails seem to be working fine, but it has me a little anxious that it is foreshadowing a larger problem.

Any instructions on what I can do to trouble shoot this?

Thanks for your help

Jeff

2

Check the /var/logs folder (syslog file, etc) and see if anything sticks out there.

3

Hey Murgero,

This is what I am got in /var/log/syslog when I tried to access admin/status-check

Jan 9 14:50:01 box CRON[734]: (root) CMD (if [ -x /etc/munin/plugins/apt_all ]; then munin-run apt_all update 7200 12 >/dev/null; elif [ -x /etc/$ Jan 9 14:50:01 box CRON[735]: (munin) CMD (if [ -x /usr/bin/munin-cron ]; then /usr/bin/munin-cron; fi) Jan 9 14:50:03 box postfix/submission/smtpd[909]: connect from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/smtpd[908]: connect from xxxxxxxxxxxxx Jan 9 14:50:03 box named[5749]: received control channel command 'flush' Jan 9 14:50:03 box named[5749]: flushing caches in all views succeeded Jan 9 14:50:03 box postfix/submission/smtpd[909]: lost connection after CONNECT from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/submission/smtpd[909]: disconnect from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/smtpd[908]: lost connection after CONNECT from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/smtpd[908]: disconnect from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/smtpd[908]: connect from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/smtpd[908]: lost connection after CONNECT from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/smtpd[908]: disconnect from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/submission/smtpd[909]: xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/submission/smtpd[909]: lost connection after CONNECT from xxxxxxxxxxxxx Jan 9 14:50:03 box postfix/submission/smtpd[909]: disconnect from xxxxxxxxxxxxx

xxxxxxxxxxxxx being the domain/ip

Jeff

4

Where are you hosting?

Can you also report to me your /var/log/nginx/* (any errors)
And maybe what is returned with “dmesg”?