# Help with Unusual Circumstances **URL:** https://discourse.mailinabox.email/c/help-with-unusual-circumstances/11.md [Latest](https://discourse.mailinabox.email/latest.md) · [Categories](https://discourse.mailinabox.email/categories.md) --- ## [About the Help with Unusual Circumstances category](https://discourse.mailinabox.email/t/about-the-help-with-unusual-circumstances-category/8736)
**Author:** [@JoshData](https://discourse.mailinabox.email/u/JoshData)\ **Replies:** 0
Get help from the community about unusual or unsupported ways you are using Mail-in-a-Box. Examples of unusual circumstances might be: Unusual DNS setups Setup along side other mail servers Using the Mail-in-a-Box API… --- ## [No reception of Gmail emails to my domain](https://discourse.mailinabox.email/t/no-reception-of-gmail-emails-to-my-domain/16358)
**Author:** [@bobaxx](https://discourse.mailinabox.email/u/bobaxx)\ **Replies:** 4\ **Last updated:** [October 12, 2026, 4:23pm UTC](https://discourse.mailinabox.email/t/no-reception-of-gmail-emails-to-my-domain/16358 "2026-10-12T16:23:14Z")
I recently changed my domain’s nameservers from my server to those of my registrar (OVH). I only have one issue: emails coming from Gmail are not making any delivery attempts at all (no connection shown in Postfix) to ad… --- ## [Relaying one domain through Amazon SES: MiaB's DKIM signature always fails (SES rewrites Date). Is a custom master.cf transport safe across upgrades?](https://discourse.mailinabox.email/t/relaying-one-domain-through-amazon-ses-miabs-dkim-signature-always-fails-ses-rewrites-date-is-a-custom-master-cf-transport-safe-across-upgrades/17013)
**Author:** [@kprzyb](https://discourse.mailinabox.email/u/kprzyb)\ **Replies:** 2\ **Last updated:** [October 6, 2026, 6:51pm UTC](https://discourse.mailinabox.email/t/relaying-one-domain-through-amazon-ses-miabs-dkim-signature-always-fails-ses-rewrites-date-is-a-custom-master-cf-transport-safe-across-upgrades/17013 "2026-10-06T18:51:00Z")
Hi all, I’m running Mail-in-a-Box v77 on Ubuntu 22.04 (Postfix 3.6). One of my domains (programistok.org) sends outbound mail through Amazon SES (eu-central-1). The other domains on the box are unaffected. Routing is pe… --- ## [SPF macros are seemingly not expanded - opendmarc prob?](https://discourse.mailinabox.email/t/spf-macros-are-seemingly-not-expanded-opendmarc-prob/10225)
**Author:** [@krisl](https://discourse.mailinabox.email/u/krisl)\ **Replies:** 7\ **Last updated:** [October 5, 2026, 11:31am UTC](https://discourse.mailinabox.email/t/spf-macros-are-seemingly-not-expanded-opendmarc-prob/10225 "2026-10-05T11:31:22Z")
Hi mailinabox forum, I have had a search about and I cannot find anything directly relating to the issue that I am having, but I seem to be having problems with mail from valid domains being tagged as spam and thus quar… --- ## [Installer breaks DNS and fails on name resolution](https://discourse.mailinabox.email/t/installer-breaks-dns-and-fails-on-name-resolution/9249)
**Author:** [@Patrik](https://discourse.mailinabox.email/u/Patrik)\ **Replies:** 32\ **Last updated:** [June 12, 2026, 6:38pm UTC](https://discourse.mailinabox.email/t/installer-breaks-dns-and-fails-on-name-resolution/9249 "2026-06-12T18:38:38Z")
Hi, I am trying to setup MiaB on fresh install of Ubuntu 18.04 x64 (server edition) as required. However, installer always fails as below. Before installation was started, it was resolved just fine, but fails after inst… --- ## [Can't load certificates nor can they be recreated](https://discourse.mailinabox.email/t/cant-load-certificates-nor-can-they-be-recreated/16541)
**Author:** [@Maldor](https://discourse.mailinabox.email/u/Maldor)\ **Replies:** 5\ **Last updated:** [June 8, 2026, 8:11am UTC](https://discourse.mailinabox.email/t/cant-load-certificates-nor-can-they-be-recreated/16541 "2026-06-08T08:11:06Z")
I’ve been banging my head on my desk for the last few weeks and at this point I’ve got not a single clue of where to go from here. At some point, NGINX failed on me entirely, taking down the admin site and I’ve not been… --- ## [Wrong IPv6 addr](https://discourse.mailinabox.email/t/wrong-ipv6-addr/16361)
**Author:** [@tetuaoro](https://discourse.mailinabox.email/u/tetuaoro)\ **Replies:** 1\ **Last updated:** [April 12, 2026, 10:57pm UTC](https://discourse.mailinabox.email/t/wrong-ipv6-addr/16361 "2026-04-12T22:57:53Z")
Hi miab, I recently updated to v74. During the update, the setup selected an incorrect IPv6 address. On my VPS, I have four IPv6 addresses: one is for the VPS itself (btw miab), and the others are for my VPN devices. H… --- ## [LinixServer SWAG and wildcard DNS](https://discourse.mailinabox.email/t/linixserver-swag-and-wildcard-dns/16294)
**Author:** [@stetho](https://discourse.mailinabox.email/u/stetho)\ **Replies:** 1\ **Last updated:** [March 12, 2026, 7:40am UTC](https://discourse.mailinabox.email/t/linixserver-swag-and-wildcard-dns/16294 "2026-03-12T07:40:58Z")
I have MIAB set up on an DO droplet. I’ve got a domain set up on it which I’ve only been using for email but I wanted to try using it to point to a server on my home network. I’ve set up a script that runs every 5 minute… --- ## [Migrating from Power-MiaB to MiaB](https://discourse.mailinabox.email/t/migrating-from-power-miab-to-miab/15993)
**Author:** [@TheRealLifeboy](https://discourse.mailinabox.email/u/TheRealLifeboy)\ **Replies:** 2\ **Last updated:** [October 3, 2025, 3:23pm UTC](https://discourse.mailinabox.email/t/migrating-from-power-miab-to-miab/15993 "2025-10-03T15:23:47Z")
Power-MiaB added some features to MiaB, but the project has since been abandoned. However, if, like me, you have some servers running P-MiaB, migrating them the the latest MiaB (with up to date NextCloud for instance) s… --- ## [How to have a quasi-Global Address List using Nextcloud and Webmail](https://discourse.mailinabox.email/t/how-to-have-a-quasi-global-address-list-using-nextcloud-and-webmail/15990)
**Author:** [@terrytokyo](https://discourse.mailinabox.email/u/terrytokyo)\ **Replies:** 1\ **Last updated:** [October 2, 2025, 4:45pm UTC](https://discourse.mailinabox.email/t/how-to-have-a-quasi-global-address-list-using-nextcloud-and-webmail/15990 "2025-10-02T16:45:52Z")
I dearly want to have a GAL and I am sure I can do that with Nextcloud Contacts, BUT I am really struggling. I have set up two MIAB accounts and logged into each of their Nextcloud control panels. I have used the Web… --- ## [Spam not learned when moving to spam folder](https://discourse.mailinabox.email/t/spam-not-learned-when-moving-to-spam-folder/12206)
**Author:** [@robertpopa22](https://discourse.mailinabox.email/u/robertpopa22)\ **Replies:** 4\ **Last updated:** [September 14, 2025, 2:01am UTC](https://discourse.mailinabox.email/t/spam-not-learned-when-moving-to-spam-folder/12206 "2025-09-14T02:01:15Z")
I have MaiB for several years. Now everything is upgraded to the latest versions. I noticed in the past months that learning was not ok. When I checked the sudo sa-learn --dump magic I could not find any change when I… --- ## [Mail inaccessible two days in a row at about the same time](https://discourse.mailinabox.email/t/mail-inaccessible-two-days-in-a-row-at-about-the-same-time/13066)
**Author:** [@darond](https://discourse.mailinabox.email/u/darond)\ **Replies:** 7\ **Last updated:** [September 4, 2025, 1:07am UTC](https://discourse.mailinabox.email/t/mail-inaccessible-two-days-in-a-row-at-about-the-same-time/13066 "2025-09-04T01:07:27Z")
I’ve experienced a loss of service about the same time (11am ish) for two days running. The status page shows: Dovecot LMTP LDA is not running (port 10026). IMAPS (dovecot) is not running (port 993). Mail Filters (Si… --- ## [HTTP ERROR 500 when I access /mail](https://discourse.mailinabox.email/t/http-error-500-when-i-access-mail/12374)
**Author:** [@miaber](https://discourse.mailinabox.email/u/miaber)\ **Replies:** 17\ **Last updated:** [June 6, 2025, 4:59pm UTC](https://discourse.mailinabox.email/t/http-error-500-when-i-access-mail/12374 "2025-06-06T16:59:37Z")
Hello, I have updated mail-in-a-box to the latest v70, but each time I try to access the mailbox, I get HTTP ERROR 500. The rest of the system appears ok and I don’t see any errors on the dashboard. Any ideas where I … --- ## [How would one delete an email address entirely?](https://discourse.mailinabox.email/t/how-would-one-delete-an-email-address-entirely/12922)
**Author:** [@Axelrod](https://discourse.mailinabox.email/u/Axelrod)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 7:50am UTC](https://discourse.mailinabox.email/t/how-would-one-delete-an-email-address-entirely/12922 "2025-06-05T07:50:18Z")
Hey all, so I have a few old emails that I’m looking to delete, but the only button I see is archive, how do I go about deleting an email address entirely? Is there a way to do so in the terminal? Is there a way to check… --- ## [Restored email from Archive no receiving Emails](https://discourse.mailinabox.email/t/restored-email-from-archive-no-receiving-emails/12921)
**Author:** [@spec3](https://discourse.mailinabox.email/u/spec3)\ **Replies:** 1\ **Last updated:** [June 4, 2025, 3:00pm UTC](https://discourse.mailinabox.email/t/restored-email-from-archive-no-receiving-emails/12921 "2025-06-04T15:00:34Z")
The email was archive but upon restore it does not received emails from like password reset, I have an active account that the reset password from the same website come to my email but the restored archive email is not r… --- ## [Comcast and Xfinity not compatible with MIAB by default ("temporary failure in name resolution")](https://discourse.mailinabox.email/t/comcast-and-xfinity-not-compatible-with-miab-by-default-temporary-failure-in-name-resolution/12799)
**Author:** [@eslindsey](https://discourse.mailinabox.email/u/eslindsey)\ **Replies:** 4\ **Last updated:** [March 26, 2025, 6:12pm UTC](https://discourse.mailinabox.email/t/comcast-and-xfinity-not-compatible-with-miab-by-default-temporary-failure-in-name-resolution/12799 "2025-03-26T18:12:22Z")
After spending months trying to troubleshoot intermittent problems with my self-hosted MIAB server, I tracked the problem down to Comcast. The installation was completely by-the-book: vanilla Ubuntu 22.04 x64, then MIAB … --- ## [After upgrading from Ubuntu 18.04 to 22.04, I can no longer move mail between spam folder and inbox folder](https://discourse.mailinabox.email/t/after-upgrading-from-ubuntu-18-04-to-22-04-i-can-no-longer-move-mail-between-spam-folder-and-inbox-folder/10039)
**Author:** [@firstan](https://discourse.mailinabox.email/u/firstan)\ **Replies:** 2\ **Last updated:** [March 6, 2025, 1:53pm UTC](https://discourse.mailinabox.email/t/after-upgrading-from-ubuntu-18-04-to-22-04-i-can-no-longer-move-mail-between-spam-folder-and-inbox-folder/10039 "2025-03-06T13:53:44Z")
I can move the spam mail to any other folder. I can move mail between other folders. I just can’t move mail between “spam” and “inbox” folders. I’m seeing the following errors: Thunderbird: \[SERVERBUG\] failed to send … --- ## [Stuck with old box DNS entry?](https://discourse.mailinabox.email/t/stuck-with-old-box-dns-entry/9872)
**Author:** [@Dudiello](https://discourse.mailinabox.email/u/Dudiello)\ **Replies:** 7\ **Last updated:** [January 29, 2025, 10:11pm UTC](https://discourse.mailinabox.email/t/stuck-with-old-box-dns-entry/9872 "2025-01-29T22:11:32Z")
Good morning, before migrating to 22.04, I did a reinstall test and I had chosen the default name for the box (box.domainame). I also pointed DNS etc to do the test. When doing the proper install, on a new fresh mach… --- ## [Z-Push error with iOS mail app](https://discourse.mailinabox.email/t/z-push-error-with-ios-mail-app/12595)
**Author:** [@tyler](https://discourse.mailinabox.email/u/tyler)\ **Replies:** 5\ **Last updated:** [January 14, 2025, 4:41pm UTC](https://discourse.mailinabox.email/t/z-push-error-with-ios-mail-app/12595 "2025-01-14T16:41:20Z")
Encountering an error when trying to sync emails in a specific folder. Is there a way I can identify the specific message in the mailbox causing the issue? 13/01/2025 07:56:32 \[1487379\] \[ERROR\] \[xxx@domain.com\] LoopDete… --- ## [Anybody having issues with the default ipad email app](https://discourse.mailinabox.email/t/anybody-having-issues-with-the-default-ipad-email-app/12558)
**Author:** [@eXTric](https://discourse.mailinabox.email/u/eXTric)\ **Replies:** 5\ **Last updated:** [January 7, 2025, 12:22pm UTC](https://discourse.mailinabox.email/t/anybody-having-issues-with-the-default-ipad-email-app/12558 "2025-01-07T12:22:41Z")
I am having issues with downloading emails on my ipad using the default app on iPadOS18.2. I dont have an error but the emails in the app are not in sync, it gets stuck on “downloading x messages” or “checking for mail”… --- ## [Filtering emails BCCed to Our Alias](https://discourse.mailinabox.email/t/filtering-emails-bcced-to-our-alias/12537)
**Author:** [@Bore\_God\_of\_Blunder](https://discourse.mailinabox.email/u/Bore_God_of_Blunder)\ **Replies:** 2\ **Last updated:** [December 20, 2024, 5:23pm UTC](https://discourse.mailinabox.email/t/filtering-emails-bcced-to-our-alias/12537 "2024-12-20T17:23:37Z")
We have an info@ourdomain.tld address which is setup as an alias in MAIB’s admin panel to forward to a couple of our users. These users have sieve filters to put these emails into “Info” folders so they know right away … --- ## [Oct 2024 Cannot update Letsencrypt Certs](https://discourse.mailinabox.email/t/oct-2024-cannot-update-letsencrypt-certs/12400)
**Author:** [@dlwhitehurst](https://discourse.mailinabox.email/u/dlwhitehurst)\ **Replies:** 4\ **Last updated:** [October 21, 2024, 12:59am UTC](https://discourse.mailinabox.email/t/oct-2024-cannot-update-letsencrypt-certs/12400 "2024-10-21T00:59:15Z")
I’ve been running MIAB on Ubuntu 22.04 at DigitalOcean for some time now and certs have been being updated as expected. The server has an expired cert now as I tried to place a file in the webroot and could not establish… --- ## [Greylist delay no good with info that expires quickly](https://discourse.mailinabox.email/t/greylist-delay-no-good-with-info-that-expires-quickly/12406)
**Author:** [@stefbishop](https://discourse.mailinabox.email/u/stefbishop)\ **Replies:** 2\ **Last updated:** [October 18, 2024, 12:04pm UTC](https://discourse.mailinabox.email/t/greylist-delay-no-good-with-info-that-expires-quickly/12406 "2024-10-18T12:04:27Z")
I’ve had a frustrating afternoon. My bank sent a link by email that expired after 15 minutes. But greylisting delayed the email. Why does miab greylist such an email, and can you change the delay? X-Spam-Score: -4.2 X… --- ## [ERR\_CONNECTION\_REFUSED after restoring backup](https://discourse.mailinabox.email/t/err-connection-refused-after-restoring-backup/12388)
**Author:** [@bobby99as](https://discourse.mailinabox.email/u/bobby99as)\ **Replies:** 3\ **Last updated:** [October 16, 2024, 11:08pm UTC](https://discourse.mailinabox.email/t/err-connection-refused-after-restoring-backup/12388 "2024-10-16T23:08:53Z")
box.mydomain.pictures always spits out ERR\_CONNECTION\_REFUSED. This has always been happening since I restored from backup. yes I ran sudo mailinabox after restoration. I had to move to a new IP since I wanted my server … --- ## [Issues provisioning certs with cloudflaredns and traefik](https://discourse.mailinabox.email/t/issues-provisioning-certs-with-cloudflaredns-and-traefik/12403)
**Author:** [@louism873](https://discourse.mailinabox.email/u/louism873)\ **Replies:** 0\ **Last updated:** [October 16, 2024, 8:59pm UTC](https://discourse.mailinabox.email/t/issues-provisioning-certs-with-cloudflaredns-and-traefik/12403 "2024-10-16T20:59:43Z")
Hello everyone, i have just set up my miab instance. but I’m having issues with the cert provisioning. i have other services running on my network so i use traefik. i think this is interfering with the cert process as it… --- ## [Comcast not accepting mail](https://discourse.mailinabox.email/t/comcast-not-accepting-mail/12377)
**Author:** [@zoof](https://discourse.mailinabox.email/u/zoof)\ **Replies:** 10\ **Last updated:** [October 12, 2024, 2:18am UTC](https://discourse.mailinabox.email/t/comcast-not-accepting-mail/12377 "2024-10-12T02:18:48Z")
Recently, Comcast/Xfinity stopped accepting mail from my MIAB instance. I am clean on Spamhaus so they must maintain their own blocklist or else they use another service. There are no instructions on how to remediate t… --- ## [Installing Mail-in-a-Box Locally for Development](https://discourse.mailinabox.email/t/installing-mail-in-a-box-locally-for-development/12370)
**Author:** [@lexxluey](https://discourse.mailinabox.email/u/lexxluey)\ **Replies:** 11\ **Last updated:** [October 3, 2024, 8:06am UTC](https://discourse.mailinabox.email/t/installing-mail-in-a-box-locally-for-development/12370 "2024-10-03T08:06:35Z")
Hi Mail-in-a-Box Maintainers, I’m working on a project that involves making modifications to the Mail-in-a-Box (MiaB) login system to integrate it with other applications. I’d like to install MiaB on my local machine to… --- ## [Prolonged 'Waiting for server response'](https://discourse.mailinabox.email/t/prolonged-waiting-for-server-response/12181)
**Author:** [@nadir](https://discourse.mailinabox.email/u/nadir)\ **Replies:** 9\ **Last updated:** [August 26, 2024, 3:22pm UTC](https://discourse.mailinabox.email/t/prolonged-waiting-for-server-response/12181 "2024-08-26T15:22:27Z")
I am running a small-scale mail server for an organisation. The company has around 15-20 users on a local network (meaning all connecting to the server via a single public IP). Some of the mail users are complaining abou… --- ## [Using Mail in a box as a DNS for certbot chalenge](https://discourse.mailinabox.email/t/using-mail-in-a-box-as-a-dns-for-certbot-chalenge/12279)
**Author:** [@TheRedCyclops](https://discourse.mailinabox.email/u/TheRedCyclops)\ **Replies:** 5\ **Last updated:** [August 24, 2024, 11:52am UTC](https://discourse.mailinabox.email/t/using-mail-in-a-box-as-a-dns-for-certbot-chalenge/12279 "2024-08-24T11:52:11Z")
I have been trying to set up a webserver on a subdomain, since I can’t open port 80 on the webserver I can’t use the usual method for provisioning certificates, so I have to use the DNS method Are there any existing plu… --- ## [Webmail Filters Need to be Saved Twice Every Time](https://discourse.mailinabox.email/t/webmail-filters-need-to-be-saved-twice-every-time/12263)
**Author:** [@stuzbot](https://discourse.mailinabox.email/u/stuzbot)\ **Replies:** 1\ **Last updated:** [August 20, 2024, 2:21pm UTC](https://discourse.mailinabox.email/t/webmail-filters-need-to-be-saved-twice-every-time/12263 "2024-08-20T14:21:24Z")
As title suggests. Every time I add a new filter to my webmail settings, it always fails to save the first time I hit “Save”… When I hit “Save” for a second time it saves correctly… This happens every single time… [Next page](https://discourse.mailinabox.email/c/help-with-unusual-circumstances/11.md?page=1)