# Help with Setup/Upgrade **URL:** https://discourse.mailinabox.email/c/help-with-setup/5.md?page=2 [Latest](https://discourse.mailinabox.email/latest.md) · [Categories](https://discourse.mailinabox.email/categories.md) **Page:** 3 --- ## [Error when upgrading to v72](https://discourse.mailinabox.email/t/error-when-upgrading-to-v72/12923)
**Author:** [@rburkej](https://discourse.mailinabox.email/u/rburkej)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 7:59pm UTC](https://discourse.mailinabox.email/t/error-when-upgrading-to-v72/12923 "2025-06-05T19:59:45Z")
I upgraded to v72 this morning and noticed a small error: Error: stepping, UNIQUE constraint failed: oc\_users\_external.uid, oc\_users\_external.backend (19) However, the upgrade seemed to work without issue afterwards. T… --- ## [How to disable the Let's Encrypt?](https://discourse.mailinabox.email/t/how-to-disable-the-lets-encrypt/12919)
**Author:** [@as6325400](https://discourse.mailinabox.email/u/as6325400)\ **Replies:** 2\ **Last updated:** [June 3, 2025, 3:56am UTC](https://discourse.mailinabox.email/t/how-to-disable-the-lets-encrypt/12919 "2025-06-03T03:56:00Z")
Hi, I have my own TLS certificates and I don’t want Mail-in-a-Box to automatically request or renew certificates via Let’s Encrypt. Is there a way to disable the Let’s Encrypt integration completely? Currently, I patch… --- ## [Steps to MiaB going live](https://discourse.mailinabox.email/t/steps-to-miab-going-live/12904)
**Author:** [@rgmhtt](https://discourse.mailinabox.email/u/rgmhtt)\ **Replies:** 17\ **Last updated:** [June 1, 2025, 3:37pm UTC](https://discourse.mailinabox.email/t/steps-to-miab-going-live/12904 "2025-06-01T15:37:50Z")
I am moving along with my MiaB setup at klovia.htt-consult.com. Only customizations are netplan static IPv4 (and no IPv6), set-timezone, and install locate. I am staying away from other customizations… My domain is ht… --- ## [Error install nextcloud](https://discourse.mailinabox.email/t/error-install-nextcloud/12910)
**Author:** [@stillmoonger](https://discourse.mailinabox.email/u/stillmoonger)\ **Replies:** 1\ **Last updated:** [May 29, 2025, 9:22am UTC](https://discourse.mailinabox.email/t/error-install-nextcloud/12910 "2025-05-29T09:22:32Z")
No wget files nextcloud-26.0.13.zip 404 Installing nsd (DNS server)… Generating DNSSEC signing keys… Installing Postfix (SMTP server)… Installing Dovecot (IMAP server)… Creating new user database: /home/user-data/… --- ## [Help understanding why sieve rules are not catching spam](https://discourse.mailinabox.email/t/help-understanding-why-sieve-rules-are-not-catching-spam/12903)
**Author:** [@outofcontrol](https://discourse.mailinabox.email/u/outofcontrol)\ **Replies:** 3\ **Last updated:** [May 25, 2025, 7:26pm UTC](https://discourse.mailinabox.email/t/help-understanding-why-sieve-rules-are-not-catching-spam/12903 "2025-05-25T19:26:18Z")
Mail-in-a-box has been setup and running for over 2 months now in a real world situation. We have 4 domains added and most things work as expected. The problem: We have spam getting through from a couple of different do… --- ## [Error on installing MiaB](https://discourse.mailinabox.email/t/error-on-installing-miab/12891)
**Author:** [@rgmhtt](https://discourse.mailinabox.email/u/rgmhtt)\ **Replies:** 31\ **Last updated:** [May 21, 2025, 9:14pm UTC](https://discourse.mailinabox.email/t/error-on-installing-miab/12891 "2025-05-21T21:14:46Z")
I created a fresh Ubuntu 22.04 install on a Zboxnano-ad12 with 2GB memory and a 128GB SSD. Got Ubuntu how I wanted it and went on to the MiaB install. I am running as root. BTW, I am accessing the server over SSH and … --- ## [Sender address rejected: need fully-qualified address](https://discourse.mailinabox.email/t/sender-address-rejected-need-fully-qualified-address/12900)
**Author:** [@sabadmin](https://discourse.mailinabox.email/u/sabadmin)\ **Replies:** 1\ **Last updated:** [May 19, 2025, 7:52pm UTC](https://discourse.mailinabox.email/t/sender-address-rejected-need-fully-qualified-address/12900 "2025-05-19T19:52:38Z")
I receive the following error. 504 5.5.2 \: Sender address rejected: need fully-qualified address. Test emails are supposed to be received by a gmail account NS should be point to this email server. This… --- ## [Ssl\_certificates fails to install cert for box because letsencrypt is picking up the internal address](https://discourse.mailinabox.email/t/ssl-certificates-fails-to-install-cert-for-box-because-letsencrypt-is-picking-up-the-internal-address/12899)
**Author:** [@tfrohling](https://discourse.mailinabox.email/u/tfrohling)\ **Replies:** 3\ **Last updated:** [May 19, 2025, 7:47pm UTC](https://discourse.mailinabox.email/t/ssl-certificates-fails-to-install-cert-for-box-because-letsencrypt-is-picking-up-the-internal-address/12899 "2025-05-19T19:47:32Z")
The external address is 69.9.15.39 for box.summertrail.org and the internal address is 10.9.26.107. Both the custom and external DNS do not have any records for 10.9.26.107. checking external DNS using dig produces: r… --- ## [Can't install MIAB nc error](https://discourse.mailinabox.email/t/cant-install-miab-nc-error/12895)
**Author:** [@orlovnv](https://discourse.mailinabox.email/u/orlovnv)\ **Replies:** 1\ **Last updated:** [May 18, 2025, 6:20am UTC](https://discourse.mailinabox.email/t/cant-install-miab-nc-error/12895 "2025-05-18T06:20:08Z")
Mail-in-a-Box Version: v71a Updating system packages… Installing system packages… Initializing system random number generator… Opening alternate SSH port 56777. Firewall is active and enabled on system startup Sync… --- ## [Error on External DNS page](https://discourse.mailinabox.email/t/error-on-external-dns-page/12892)
**Author:** [@rgmhtt](https://discourse.mailinabox.email/u/rgmhtt)\ **Replies:** 3\ **Last updated:** [May 16, 2025, 6:26pm UTC](https://discourse.mailinabox.email/t/error-on-external-dns-page/12892 "2025-05-16T18:26:37Z")
I really noticed this earlier, but now maybe this is pointing to something wrong in the install… When I use the admin page pulldown to go to “External DNS”, I get warned of an error. If I go to download a zone file I g… --- ## [Multiple DNS views](https://discourse.mailinabox.email/t/multiple-dns-views/12884)
**Author:** [@rgmhtt](https://discourse.mailinabox.email/u/rgmhtt)\ **Replies:** 12\ **Last updated:** [May 13, 2025, 4:06pm UTC](https://discourse.mailinabox.email/t/multiple-dns-views/12884 "2025-05-13T16:06:43Z")
Does MiaB support multiple DNS views. As in one for Internal use and one for External with ACL IP address control as to what systems see which? My searching on this topic has come up empty, but my search foo is always … --- ## [Potential new user questions](https://discourse.mailinabox.email/t/potential-new-user-questions/12883)
**Author:** [@rgmhtt](https://discourse.mailinabox.email/u/rgmhtt)\ **Replies:** 7\ **Last updated:** [May 13, 2025, 3:15pm UTC](https://discourse.mailinabox.email/t/potential-new-user-questions/12883 "2025-05-13T15:15:54Z")
I am a long time CentOS|Fedora/Bind/Postfix-dovecot user. I go back to Whitehat (before there was CentOS), but never Ubunto. I REALLY need to update what I have here. I am on AT&T fiber with a block of dedicated ipv4 … --- ## [Unable to update system software](https://discourse.mailinabox.email/t/unable-to-update-system-software/12880)
**Author:** [@Gideon-IT-UK](https://discourse.mailinabox.email/u/Gideon-IT-UK)\ **Replies:** 5\ **Last updated:** [May 13, 2025, 7:03am UTC](https://discourse.mailinabox.email/t/unable-to-update-system-software/12880 "2025-05-13T07:03:37Z")
Trying to update the software using… sudo apt-get update && sudo apt-get upgrade and I get the following messages. Hit:1 Index of /ubuntu jammy-security InRelease Hit:2 Index of /ubuntu jammy InRelease Hit:3 Index o… --- ## [Is it possible to make box.yourdomain.com/mail to yourdomain.com?](https://discourse.mailinabox.email/t/is-it-possible-to-make-box-yourdomain-com-mail-to-yourdomain-com/12878)
**Author:** [@Axelrod](https://discourse.mailinabox.email/u/Axelrod)\ **Replies:** 8\ **Last updated:** [May 12, 2025, 6:55pm UTC](https://discourse.mailinabox.email/t/is-it-possible-to-make-box-yourdomain-com-mail-to-yourdomain-com/12878 "2025-05-12T18:55:56Z")
If so, how do I do so without interfering anything? Because this not only ease the entire process but also helpful for the email users. And also, is it possible to block off the rest of the subdomains that displays “this… --- ## [Strange DNS status check errors since upgrading to v71a](https://discourse.mailinabox.email/t/strange-dns-status-check-errors-since-upgrading-to-v71a/12877)
**Author:** [@Rickenharp](https://discourse.mailinabox.email/u/Rickenharp)\ **Replies:** 1\ **Last updated:** [May 8, 2025, 10:07am UTC](https://discourse.mailinabox.email/t/strange-dns-status-check-errors-since-upgrading-to-v71a/12877 "2025-05-08T10:07:42Z")
Ever since I have upgraded to v71a, my Status Checks Change Notice mail keeps showing me DNS errors like this: dyslexic-heart.de -- Previously: ================================ ✓ Secondary nameserver uz56xw8h7fw656bpfv… --- ## [Can I rename the box to mail?](https://discourse.mailinabox.email/t/can-i-rename-the-box-to-mail/12872)
**Author:** [@Axelrod](https://discourse.mailinabox.email/u/Axelrod)\ **Replies:** 1\ **Last updated:** [May 7, 2025, 3:25pm UTC](https://discourse.mailinabox.email/t/can-i-rename-the-box-to-mail/12872 "2025-05-07T15:25:53Z")
I’d like to ask if I’m able to rename the ns1.box.yourdomaincom ns2.box.yourdomaincom to potentially ns1.mail.yourdomaincom ns2.mail.yourdomaincom. And also changing the box.yourdomaincom to mail.yourdomaincom. Will that… --- ## [Need help accessing my email](https://discourse.mailinabox.email/t/need-help-accessing-my-email/12869)
**Author:** [@wegotitquitasking](https://discourse.mailinabox.email/u/wegotitquitasking)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 11:38am UTC](https://discourse.mailinabox.email/t/need-help-accessing-my-email/12869 "2025-05-06T11:38:35Z")
I need help resetting my password or getting back into my account. I’m not sure how to use this site. I’m just trying to reset my password on a site called Physo Mail or something, but it keeps sending me to some kind of… --- ## [Secondary DNS puck.nether.net down](https://discourse.mailinabox.email/t/secondary-dns-puck-nether-net-down/12846)
**Author:** [@DarthVader](https://discourse.mailinabox.email/u/DarthVader)\ **Replies:** 7\ **Last updated:** [April 18, 2025, 1:57am UTC](https://discourse.mailinabox.email/t/secondary-dns-puck-nether-net-down/12846 "2025-04-18T01:57:39Z")
For de-Domains a secondary DNS with a different IP is mandatory. For this problem I used puck.nether.net, but this service is down. I don’t know if it’s just temporarily or forever. I tried several other services, but no… --- ## [DNS name and glue record limitations by name registrar](https://discourse.mailinabox.email/t/dns-name-and-glue-record-limitations-by-name-registrar/12830)
**Author:** [@jimhall](https://discourse.mailinabox.email/u/jimhall)\ **Replies:** 6\ **Last updated:** [April 13, 2025, 3:59pm UTC](https://discourse.mailinabox.email/t/dns-name-and-glue-record-limitations-by-name-registrar/12830 "2025-04-13T15:59:34Z")
Using MIAB for both DNS and mail. I have it set with the hostname mail/acme/com (replacing with acme here and using / because i cant do a posting with links) My name registrar limits the glue records in the DNS settings… --- ## [Script to copy all DNS records](https://discourse.mailinabox.email/t/script-to-copy-all-dns-records/12840)
**Author:** [@miaber](https://discourse.mailinabox.email/u/miaber)\ **Replies:** 13\ **Last updated:** [April 13, 2025, 11:32am UTC](https://discourse.mailinabox.email/t/script-to-copy-all-dns-records/12840 "2025-04-13T11:32:00Z")
I’m concerned about my mail-in-a-box, which is also my DNS server, being taken down It is possible to determine our DNS server from our domain whois and someone could easily take it down. I don’t think users of miab go … --- ## [550 Denied by policy (in reply to end of DATA command)](https://discourse.mailinabox.email/t/550-denied-by-policy-in-reply-to-end-of-data-command/189)
**Author:** [@ceyhanmolla](https://discourse.mailinabox.email/u/ceyhanmolla)\ **Replies:** 7\ **Last updated:** [April 11, 2025, 9:39am UTC](https://discourse.mailinabox.email/t/550-denied-by-policy-in-reply-to-end-of-data-command/189 "2025-04-11T09:39:43Z")
I get this error . How can I solve ? The mail system \: host mx8.example.net\[121.121.121.121\] said: 550 Denied by policy (in reply to end of DATA command) Reporting-MTA: dns; box.example… --- ## [Can new domains act as IMAP and SMTP hostnames?](https://discourse.mailinabox.email/t/can-new-domains-act-as-imap-and-smtp-hostnames/12823)
**Author:** [@umauma](https://discourse.mailinabox.email/u/umauma)\ **Replies:** 2\ **Last updated:** [April 6, 2025, 6:33pm UTC](https://discourse.mailinabox.email/t/can-new-domains-act-as-imap-and-smtp-hostnames/12823 "2025-04-06T18:33:39Z")
Right now it seems like the primary domain is used for mail server hostname but can we use different domains as they are added? For example, primary domain is box.domain.tld but then I added another user with different… --- ## [NGINX looks for old cert, fails to find it and does not start](https://discourse.mailinabox.email/t/nginx-looks-for-old-cert-fails-to-find-it-and-does-not-start/12826)
**Author:** [@wwklnd](https://discourse.mailinabox.email/u/wwklnd)\ **Replies:** 5\ **Last updated:** [April 6, 2025, 5:03pm UTC](https://discourse.mailinabox.email/t/nginx-looks-for-old-cert-fails-to-find-it-and-does-not-start/12826 "2025-04-06T17:03:02Z")
I tried to find a thread on this subject but was unable to find something that quite fits. My problem: Nginx does not start, because it looks for an outdated .pem cert that refers to the autoconfig of my secondary domai… --- ## [Deploy let's encrypt cert from OPNsense to MIAB](https://discourse.mailinabox.email/t/deploy-lets-encrypt-cert-from-opnsense-to-miab/12813)
**Author:** [@stefan21](https://discourse.mailinabox.email/u/stefan21)\ **Replies:** 5\ **Last updated:** [April 5, 2025, 10:10am UTC](https://discourse.mailinabox.email/t/deploy-lets-encrypt-cert-from-opnsense-to-miab/12813 "2025-04-05T10:10:12Z")
We’re using OPNsense as FW. OPNsense is taking care of certs and deploys to all boxes if necessary. Is it possible to deploy to MAIB? And if so, what exact location the certs have to go for making MIAB to use them? This… --- ## [Help with upgrade with a special case](https://discourse.mailinabox.email/t/help-with-upgrade-with-a-special-case/12803)
**Author:** [@Jogo](https://discourse.mailinabox.email/u/Jogo)\ **Replies:** 8\ **Last updated:** [April 2, 2025, 9:16pm UTC](https://discourse.mailinabox.email/t/help-with-upgrade-with-a-special-case/12803 "2025-04-02T21:16:09Z")
Hi everyone, This is going to be my first post on this forum and I apologize beforehand because I feel it is going to be a long one. I’ve just been made responsible for a company’s email server and dns running MIAB v57… --- ## [After updating to version 71, I get the message "status bounced unknown user"](https://discourse.mailinabox.email/t/after-updating-to-version-71-i-get-the-message-status-bounced-unknown-user/12809)
**Author:** [@madmax79](https://discourse.mailinabox.email/u/madmax79)\ **Replies:** 1\ **Last updated:** [April 2, 2025, 6:39pm UTC](https://discourse.mailinabox.email/t/after-updating-to-version-71-i-get-the-message-status-bounced-unknown-user/12809 "2025-04-02T18:39:06Z")
Hello, After updating to version 71, I have the following message in my mail log: postfix/local\[129671\]: 27EEE202D90: to=user1@dom.int, relay=local, delay=0.11, delays=0.09/0.01/0/0.01, dsn=5.1.1, status=bounced (unkno… --- ## [Mail server is working fine but I have DNS confusion \[Resolved\]](https://discourse.mailinabox.email/t/mail-server-is-working-fine-but-i-have-dns-confusion-resolved/12776)
**Author:** [@umauma](https://discourse.mailinabox.email/u/umauma)\ **Replies:** 13\ **Last updated:** [March 20, 2025, 5:18pm UTC](https://discourse.mailinabox.email/t/mail-server-is-working-fine-but-i-have-dns-confusion-resolved/12776 "2025-03-20T17:18:50Z")
I have redirected the domain to use custom DNS provided by MIAB. (mail.domain/admin). Here’s my admin status screenshot. Namecheap can only enable DNSSEC if domain DNS is set to custom DNS server. So I have enabled … --- ## [Additional users "Admin" access to](https://discourse.mailinabox.email/t/additional-users-admin-access-to/12764)
**Author:** [@box](https://discourse.mailinabox.email/u/box)\ **Replies:** 1\ **Last updated:** [March 16, 2025, 1:02pm UTC](https://discourse.mailinabox.email/t/additional-users-admin-access-to/12764 "2025-03-16T13:02:29Z")
The In-laws wanted to host their domain on our MIAB and I am thinking on how to give them access to their WEB DIR /home/user-data/www/in-laws.tld and also to control Admin of their domain in \[Mail & Users\] menu without … --- ## [Migrated to new server. Now filters do not work](https://discourse.mailinabox.email/t/migrated-to-new-server-now-filters-do-not-work/12756)
**Author:** [@MXDNS](https://discourse.mailinabox.email/u/MXDNS)\ **Replies:** 2\ **Last updated:** [March 14, 2025, 9:29pm UTC](https://discourse.mailinabox.email/t/migrated-to-new-server-now-filters-do-not-work/12756 "2025-03-14T21:29:35Z")
I migrated my MIAB to a new server. Everything went great! Everything is up and running. All my email filters (also known as rules) copied over. However, they are no longer working. I tried deleting the email filters an… --- ## [OVH IPv6 Reverse DNS not working despite IPv6 pinging](https://discourse.mailinabox.email/t/ovh-ipv6-reverse-dns-not-working-despite-ipv6-pinging/12761)
**Author:** [@MXDNS](https://discourse.mailinabox.email/u/MXDNS)\ **Replies:** 12\ **Last updated:** [March 14, 2025, 9:27pm UTC](https://discourse.mailinabox.email/t/ovh-ipv6-reverse-dns-not-working-despite-ipv6-pinging/12761 "2025-03-14T21:27:11Z")
I setup MIAB on a new OVH server (I’m going to use outbound relay to get around OVH’s bad IP reputation.) Brand new Ubuntu 22.04 install. IPv4 and IPv6 configured and pinging. I successfully was able to setup Reverse DN… [Previous page](https://discourse.mailinabox.email/c/help-with-setup/5.md?page=1) [Next page](https://discourse.mailinabox.email/c/help-with-setup/5.md?page=3)